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Can integration sync be paused and resumed from the Account > Integrations screen?

  1. True

  2. False

  3. Only if permissions allow

  4. Only by admin users

The correct answer is: True

The integration sync feature allows users to manage data synchronization between IT Glue and other applications or services. Being able to pause and resume integration sync from the Account > Integrations screen provides flexibility and control. This functionality is particularly useful in scenarios where you may need to temporarily stop data syncing to prevent data discrepancies or to address issues without completely disabling the integration. By allowing users to pause and resume the sync directly from the interface, IT Glue simplifies the process, making it user-friendly and efficient. This capability enhances the overall management of integrations and caters to various situations that might arise, such as changes in data handling requirements or system updates. While it's important to recognize that not all users may have the same permissions to manipulate these settings, the ability to pause and resume sync is indeed available directly from the specified screen, contributing to the system's usability and ensuring that technicians can effectively manage integrations as needed without extensive admin involvement.